Delivery & Pick Up
NYC LOCAL DELIVERY
Local Delivery or In-Store Pickup can be selected during check-out. Local Delivery is handled by our third-party courier partner and is available within the five boroughs of New York City and parts of New Jersey. The final cost of delivery is automatically calculated for your order based on the size and quantity of items and the distance they need to travel.
LOCAL DELIVERY PRICING
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ZONE A
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ZONE B
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ZONE C
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ZONE D*
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Bagged Items |
$13.99 flat |
starts at $45 |
starts at $165 |
starts at $195 |
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Large Plants: XL-3X |
$24.99 / item |
Unfortunately, our cost of delivery to Zone C and D has gone up. We don't like it either and are working to find a suitable alternative to deliver plants to these great areas.
* Zone D areas include Staten Island, Fort Lee, Edgewater, Weehawken, Hoboken, and Jersey City. We will contact you to coordinate your Zone D delivery time once you place your order or feel free to contact us to discuss options.
DELIVERY PROCESS & NOTIFICATIONS
Our courier will deliver items to the recipient's door. Depending on the building, deliveries could also be left in a package room or with the doorman. Plants are sensitive, so remember to pick them up as soon as possible!
The recipient will be notified via text message when the delivery is en route, when it is arriving, and when it has been delivered.
In the event the courier is not able to get inside the building for drop off, the item(s) will be brought back to the Jungle NYC store in Williamsburg, Brooklyn. You will need to contact us to arrange another delivery. The same delivery rates apply. If delivery is not arranged within 14-days, the items will be considered returned and you will be charged a 20% restocking fee.
DELIVERY TIME
You can select your preferred delivery time window at checkout. Standard delivery is available Wednesdays, Thursdays, and Fridays, excluding holidays. The cutoff time for next day orders is 6PM EST.
If you’d like delivery on a different day or outside of the standard time window, please contact us.
DELIVERY LOCATIONS
Delivery is available within the five boroughs of New York City: Manhattan, Brooklyn, Queens, Staten Island, and the Bronx, as well as parts of NJ. Delivery rates vary based on location and are automatically calculated at checkout.
Delivery to Staten Island and New Jersey locations will depend on the courier's availability. Please contact us to inquire about availability for delivery to these locations.
If you have question about anything delivery-related, please CONTACT US ->
IN-STORE PICK UP
Orders can also be picked up by visiting our store in Williamsburg, Brooklyn. Your items will be ready at the pickup time you select during checkout. To pick up your things, please bring your emailed order confirmation. Orders should be picked up during the scheduled time, or at the latest within 14 days, or they will be considered returned and you will be charged a 20% restocking fee.
You can find our Williamsburg store location and its hours HERE ->
